Ticket prices

Our ticket prices

A three-tier system

Instead of the full price/concession model, we have a three-tier ticket pricing system:

  • Standard: This is the regular ticket price.
  • Pay more: For those who can afford to help us offer cheaper tickets to people who need them.
  • Pay less: For those who can’t afford the standard price.

This asks people to select which price they pay not based on their age or education, but based on what they can afford to spend.

Please pick the price which is the best fit for you.

A note on donations

The ‘pay more’ option goes to the performing company and helps subsidise cheaper tickets. To make a donation to Arts at the Old Fire Station to help us support artists and include people facing tough times, please speak to the box office. If you would like to become a Friend of the Old Fire Station, click here.


Patrons with a disability are eligible for one free companion ticket to accompany their booking. To book this, contact the ticket office: tickets@oldfirestation.org.uk or 01865 263990. If you are a wheelchair user, please book a ‘wheelchair user’ ticket so that we can prepare our auditorium.

Refunds and exchanges

If a show is sold out and we re-sell your ticket, you will be refunded the money. We are unable to offer refunds otherwise, unless the show is cancelled.

Three-tier ticket prices - 12 month report

Want to know how our first year of the three-tier ticket pricing model went? Read our short report to find out what effect it's had.

(pdf @ 130.75 KB)