The building is generally open 9am – 10pm, Monday – Saturday (this is dependent on shows & classes).
The Box Office is open 11am – 6pm, Tuesday – Saturday.
Please note: We are unable to offer ticket refunds unless a show is cancelled or changed, or unless it has a waiting list and we can re-sell your ticket(s). We ask for your contact details so that in the event of a cancellation, we can contact you.
We hope everyone feels welcome at the Old Fire Station. We are always working to make our venue more accessible – please do let us know if we can help.
Patrons with a disability are eligible for one free companion ticket to accompany their booking. To book this, contact the ticket office: firstname.lastname@example.org or 01865 263990.
Several buses stop on George Street, and we are less than five minutes' walk from any bus stops near Carfax Tower in the centre of Oxford.
We are 10-15 minutes' walk from the train station, and next to the coach station.
The closest car park is the Gloucester Green Car Park. Visitors may want to consider using the Park & Ride instead of driving into the city centre.
Patrons with a disability are eligible for one free companion ticket with their booking. To book this, contact the ticket office: email@example.com or 01865 263990.
There are two entrances to the Old Fire Station: 40 George Street via the foyer, and on Gloucester Green via the shop. Both are step-free. If you are coming to a show, we ask that you use the George Street entrance, as the Gloucester Green entrance is not always open.
There is level entry to the foyer of the Old Fire Station, and step-free access to the main Theatre (where most shows take place) and Studio space via lift. All spaces in the building are wheelchair-accessible via lift apart from the Theatre balcony and the Loft. If an event is in the Loft, this will be clearly stated on the event’s web page.
If you are a wheelchair user attending a sit-down show, space will be reserved for you. If you are attending a standing gig, please contact us (call Alex on 01865 263980 or e-mail firstname.lastname@example.org) and we will talk with you about your needs.
There are six steps leading up to the Loft space. If you would like to discuss hire of the space, or any of the events taking place in the Loft, please get in touch.
We try to programme as much accessible work as we can.
The Last Noël, Thursday 19 December, 3pm & 8pm. Click here. Too Pretty To Punch, Saturday 22 February 2020, 7.30pm. Click here. The Glass Will Shatter, Wednesday 15 April. Click here.
The Last Noël, Thursday 12 December, 3pm & 8pm. Click here.
Medicine’s Monstrous Daughters, Thursday 16 April, 7.30pm. This show also has pre-recorded audio description tracks available. Click here.
A video showing the foyer, the theatre door and the accessible toilet, from the George Street entrance.
There are a number of Blue Badge parking spaces nearby on Beaumont Street, and more on New Inn Hall Street and St Giles.
The closest car park is Gloucester Green Car Park, accessed via Gloucester Street.
If you have any questions or concerns, the City Council’s Access Officer can be reached at 01865 249811.
There is an accessible toilet on the ground floor, accessible via platform lift. Other toilets are in the basement (accessible via lift).
Hearing assistance system
The Theatre is equipped with a hearing assistance system. If you have any questions about using it, please e-mail us at email@example.com or phone 01865 263980.
All types of assistance and guide dogs are welcome at the Old Fire Station. It would be great if you could let us know in advance if you will be bringing a working dog to any performances – just e-mail firstname.lastname@example.org.
We will warn visitors on the website and in the foyer of the venue if a performance is going to contain strobe lighting. If lighting affects you, and you have any concerns, please call Alex on 01865 263980 or e-mail email@example.com.
Our bar is open from 6.45pm on show nights: the perfect place to grab a drink before a performance, or during the interval. We have craft ales, soft drinks and wine.