Your Visit

Getting here

We hope everyone feels welcome at the Old Fire Station. We are always working to make our venue more friendly and accessible – please do let us know if we can help.

We’re so happy to have the building up and running again. You can see exhibitions, grab a treat in our cafe, and watch a show. We can’t wait to see you.

To make sure everyone is as safe as possible, we’re asking all our visitors to use Covid-19 safety measures for the time being.

If you don’t believe Covid-19 poses a threat, that’s absolutely fine. However: we do. And many people in the city do. So it would be great if we could all band together to make everyone feel safe.

We will not tolerate any rudeness to our staff. If you are rude to our staff about any of these requests, we will ask you to leave.

Please wear a mask
Many scientific studies state that wearing masks reduces the spread of airborne viruses. Please wear a mask so that our staff, and other visitors, have a smaller chance of catching Covid (or a cold) from you.

Please keep your distance
If you’re in our Gallery, or any public space, please keep your distance from other people so that they feel safer about the risk of transmission. The number of seats in the Theatre is reduced, although the seating is not socially-distanced.

Hand sanitiser is available
There are hand sanitising stations around the building. Please feel free to use them.

Symptoms and tests
If you have any symptoms of Covid-19, please don’t leave the house unless you have tested negative. Please do a lateral flow test before attending any events at the Old Fire Station. Your temperature may be checked on arrival.

Test & Trace is encouraged
There are QR codes around the building for the NHS Test & Trace app. Please check in when you arrive.

Thank you for helping us to keep our staff, visitors and city safe.

The Old Fire Station team

Access

Disabled patrons are eligible for one free companion ticket with their booking. To book this, contact the ticket office: tickets@oldfirestation.org.uk or 01865 263990.

There are two entrances to the Old Fire Station: 40 George Street via the foyer, and on Gloucester Green via the shop. Both are step-free. If you are coming to a show, we ask that you use the George Street entrance, as the Gloucester Green entrance is not always open.

Events in the Theatre

There is level entry to the foyer of the Old Fire Station, and step-free access to the main Theatre (where most shows take place).

If you are a wheelchair user attending a sit-down show, space will be reserved for you. If you are attending a standing gig, please contact us (call the ticket office on 01865 263990 or e-mail tickets@oldfirestation.org.uk) and we will talk with you about your needs.

Events in the Studio

There is level entry into the foyer of the Old Fire Station, and step-free access to the Studio.

Events in the Loft

There are six steps leading up to the Loft space, with no lift. If you would like to discuss this to find out more, please get in touch.

The Gallery

There is step-free access to the Gallery – level entry through the George Street entrance, and via lift from the Gloucester Green entrance.

Parking

There are a number of Blue Badge parking spaces nearby on Beaumont Street, and more on New Inn Hall Street and St Giles.

The closest car park is Gloucester Green Car Park, accessed via Gloucester Street.

If you have any questions or concerns, the City Council’s Access Officer can be reached at 01865 249811.

Car parks in Oxford Blue Badge information Public transport in Oxford

Facilities

Accessible toilet
There is an accessible toilet on the ground floor, accessible via platform lift. Other toilets are in the basement (accessible via lift).

Hearing assistance system
The Theatre is equipped with a hearing assistance system. If you have any questions about using it, please e-mail us at tickets@oldfirestation.org.uk or phone 01865 263980.

Assistance dogs
All types of assistance and guide dogs are welcome at the Old Fire Station. It would be great if you could let us know in advance if you will be bringing a working dog to any performances – just e-mail tickets@oldfirestation.org.uk.

Strobe lighting
We will warn visitors on the website and in the foyer of the venue if a performance is going to contain strobe lighting. If lighting affects you, and you have any concerns, please call the ticket office on 01865 263990 or e-mail tickets@oldfirestation.org.uk.

Chairs in the theatre
Our chairs are a standard dining-chair size, measuring 40cm deep by 37cm wide, with a metal frame. Some have arms, and some do not. They are all joined together at the sides, to form rows. If this is likely to pose a problem for you, please email tickets@oldfirestation.org.uk and we can discuss how to make your visit more comfortable.

Bar

You will be able to purchase a range of soft and alcoholic drinks from our pop-up, Covid-compliant bar.