• Duration: 1 hour
  • Tickets: Standard: £15 | Pay more: £17 | Pay less: £13


Don’t want to come in person? Book now for a screening of the show, beamed into your home at 7.30pm on performance nights.

Helen, along with 67 million other people, is in lockdown. Unfortunately Helen’s nearest neighbour, Mrs Delgado, is not. 

Mike Bartlett’s funny and poignant new play tells a story of desire, control, raised blinds and lowered boundaries.

Performed by acclaimed actor Ellen Robertson, and directed by Olivier Award-winner Clare Lizzimore.

A major new premiere, created just for Oxford by the team who brought you Snowflake.

★★★★ “Majestic lockdown fable brims with life…the jokes feel effortless, the passion instinctive.” – Guardian

★★★★ “Ellen Robertson is terriffic…A compelling, provocative piece of theatre.” – Telegraph

★★★★ “Riveting…as bewitching as it is unsettling.” – The Stage

“A virtuosic piece of writing” – Exeunt

★★★★ “As amusing as it is thought-provoking”– Liam O’Dell

Praise for Snowflake:

★★★★★ “A Christmas cracker…warm and funny…Excellent stuff.” – The Times – TOP TEN CHRISTMAS SHOWS 2018

★★★★ “A masterfully written generational clash lies at the heart of this timely story rich in insight, poignancy and optimism” – Guardian

★★★★ “A heart-warming, topical Christmas show for grown ups, constructed with care and craft” – The Stage

Refund policy

If the show is cancelled for any reason, you will be refunded in full.

If you are unable to attend the show, we are happy to either book you in for a livestreamed performance, or send you a recording of the show.

Livestreamed shows

The play will be livestreamed on Saturday 11 & Tuesday 14 December. Click here to book.

Extra events

Mike Bartlett: A Conversation
Wednesday 8 December, post-show
This post-show panel explores the theatre and television work of Mike Bartlett, one of Oxford’s most highly regarded resident playwrights. Beginning with discussion of the world premiere on Mrs Delgado at the Oxford Fire Station, we move on to discuss Bartlett’s deft engagement with classical literature, queer relationships, the climate crisis and the Royal family, and his work with institutions including the Royal Court, the Old Vic, the National Theatre, and of course the Old Fire Station. Join us for an informative and informal celebration of one of Oxford’s own.
With Mike on the panel will be:
Dr Hannah Simpson – the Rosemary Pountney Junior Research Fellow in Theatre at St Anne’s College, Oxford
Dr Hannah Greenstreet – a researcher, theatre critic and playwright based in Oxford.
Marcus Bell – a DPhil scholar in contemporary and classical tragedy at St Hilda’s College, Oxford, and a dancer and choreographer.

Post-show talk in association with OTM.
Saturday 11 December
Join Olivier Award-winning director Clare Lizzimore and actor Ellen Robertson for a post-show Q&A hosted by Oxfordshire Theatre Makers.

How To Approach A Play
Mon 13 & Wed 15 December, 5.30pm-7pm (followed by performance of Mrs Delgado at 7.30pm)
A workshop with playwright Mike Bartlett and director Clare Lizzimore. Free to ticket-holders. Find out how to book.

Accessible recording

A recording of the show will be available after 11 December. This will be captioned, and also come with an audio description introduction.

Parking & Access


There are a number of Blue Badge parking spaces nearby on Beaumont Street, and more on New Inn Hall Street and St Giles.

The closest car park is Gloucester Green Car Park, accessed via Gloucester Street.

If you have any questions or concerns, the City Council’s Access Officer can be reached at 01865 249811.

Getting here

We are committed to reducing our carbon footprint, but we need your help. Use ecoway, our sustainable travel planner, to see the most eco-friendly options for your journey to Old Fire Station, and plan a bespoke and flexible route. ecoway is easy to use and you’ll be kept up to date with any disruption or changes to your journey plan.

Car parks in Oxford Blue Badge information Public transport in Oxford


Disabled patrons are eligible for one free companion ticket with their booking. To book this, contact the ticket office: tickets@oldfirestation.org.uk or 01865 263990.

There are two entrances to the Old Fire Station: 40 George Street via the foyer, and on Gloucester Green via the shop. Both are step-free. If you are coming to a show, we ask that you use the George Street entrance, as the Gloucester Green entrance is not always open.

Events in the Theatre

There is level entry to the foyer of the Old Fire Station, and step-free access to the main Theatre (where most shows take place).

If you are a wheelchair user attending a sit-down show, space will be reserved for you. If you are attending a standing gig, please contact us (call the ticket office on 01865 263990 or e-mail tickets@oldfirestation.org.uk) and we will talk with you about your needs.

Events in the Studio

There is level entry into the foyer of the Old Fire Station, and step-free access to the Studio.

Events in the Loft

There are six steps leading up to the Loft space, with no lift. If you would like to discuss this to find out more, please get in touch.

The Gallery

There is step-free access to the Gallery – level entry through the George Street entrance, and via lift from the Gloucester Green entrance.


Accessible toilet
There is an accessible toilet on the ground floor, accessible via platform lift. Other toilets are in the basement (accessible via lift).

Hearing assistance system
The Theatre is equipped with a hearing assistance system. If you have any questions about using it, please e-mail us at tickets@oldfirestation.org.uk or phone 01865 263980.

Assistance dogs
All types of assistance and guide dogs are welcome at the Old Fire Station. It would be great if you could let us know in advance if you will be bringing a working dog to any performances – just e-mail tickets@oldfirestation.org.uk.

Strobe lighting
We will warn visitors on the website and in the foyer of the venue if a performance is going to contain strobe lighting. If lighting affects you, and you have any concerns, please call the ticket office on 01865 263990 or e-mail tickets@oldfirestation.org.uk.

Chairs in the theatre
Our chairs are a standard dining-chair size, measuring 40cm deep by 37cm wide, with a metal frame. Some have arms, and some do not. They are all joined together at the sides, to form rows. If this is likely to pose a problem for you, please email tickets@oldfirestation.org.uk and we can discuss how to make your visit more comfortable.