Storytelling Evaluation Method

Storytelling at the OFS

Since 2017, Old Fire Station, Oxford has been using the Storytelling Evaluation Method to evaluate the impact of its work. Instead of setting outcomes to measure against, we decided to let those we work with identify outcomes for themselves by telling us a story.

What changed for them?

How did it happen?

Why is it important?

 

We’ve found collecting, analysing and presenting stories to be a creative and participative process, which is both meaningful and enjoyable. It has shifted evaluation from a necessary add-on, to a central part of our work and who we are. Both the stories, and the learning that has emerged from them, have been rich and insightful. They have led us to think deeply about the way we work and have even resulted in us re-writing our mission statement.

We’re now working with partners across Oxfordshire and beyond to change the way we evaluate projects. Read on to see how it works. To find out more about Storytelling, and read the stories and learning reports, visit our website.

 

Meaningful Measurement Playbook

In April 2025, we published a Meaningful Measurement Playbook with the Skoll Centre at Said Business School, University of Oxford. It sets out the case for taking more meaningful approaches to measurement using the OFS Storytelling Evaluation Method as a case study.

 

Internal Storytelling Report 2025

We have just launched our 2025 Internal Storytelling report which you can read here. 

During 2024/25, the OFS Storytelling team collected stories from some of the people most closely involved in our work – staff, artists, participants in creative projects, Crisis members, freelancers, and partner organisations. This ongoing process of story collecting was designed to embed learning in our culture as part of OFS’s broader commitment to ‘meaningful measurement.’

In February 2025, we invited the OFS staff team and friends of the organisation to read the stories and come together for a facilitated conversation about them. Discussion participants included full time staff, trustees, funders, freelance artists, trainers, and producers, volunteers, and Crisis members. This conversation gave us a well-rounded picture of the impact of our work and is feeding into an ongoing strategy review that will shape our priorities for the coming years.

 

Storytelling Training 2025

Want to find out how to use the Method in practice? Join us on 4 and 11 September 2025: click here to find out more.

 

 

 

Resources

Watch the webinar

Watch a recording of our live webinar, attended by over 200 people from organisations across the world.

Watch now

A guide to using storytelling to evaluate impact

This guide tells you everything you need to know about the approach, with more information, helpful tips, and a 7-step guide.

Read now

Join the Storytelling mailing list

Interested? Join the Storytelling mailing list to hear about development and training opportunities.

Sign up

Read our blog

Read about what we've done so far, and what we've learned.

Read now

Projects for partners

Read about our Storytelling projects with partners here

We have helped multiple organisations, charities, and businesses with our human-friendly evaluation method. Find out more.

Click here

OFS Storytelling projects

Internal Storytelling Report 2025

During 2024/25, the OFS Storytelling team collected stories from some of the people most closely involved in our work.

More Info / Download

Listen to stories

Listen to stories collected by Active Oxfordshire, OFS, Elmore Community Services, Oxford Hub and others here: Stream Old Fire Station Oxford | Listen to podcast episodes online for free on SoundCloud 

 

Meaningful Measurement Action Inquiry

As part of Marmalade, this year we launched the Meaningful Measurement Action Inquiry, working with partners across the city to think about how we can all change the way we measure impact. We have been experimenting with different approaches to measurement and learning (with a focus on Storytelling and Signal) with partners across the city. We have been bringing partners together to discuss what works (and what doesn’t), and what’s needed from decision makers, funders, organisations and community groups (both big and small) to measure and learn in ways that feel meaningful and sustainable. Click here to find out more.